A 99.9% Server Uptime
We have set up our cloud web hosting system using reliable hardware and strongly tweaked software. Our admins have installed a modified version of Security–Enhanced Linux on our servers to guarantee optimal safety and stability. We’ve installed a number of DoS prevention units in addition to powerful firewalls to make sure our internal network is impregnable and safe.
All cloud web hosting plans plans offer a 99.9% server uptime guarantee. And irrespective of which datacenter you opt for, the uptime guarantee stays unchanged.
A 99.9% Network Uptime
When you build your own cloud hosting platform, it is essential to also set up your own network infrastructure. For this reason, we set up a custom internal network in all our data centers. Based on first–rate Juniper routers and switches, our internal network allows for startlingly fast data transmission rates and is also completely redundant.
Because of this, you will take advantage of a 99.9% network uptime in our US located data center, in our UK located data center, in our FI located data center, in our Eastern Europe located data center as well as in our AU located data center, regardless of which web hosting service you have opted for.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting packages. In case you’re not happy with our services, or if you consider them inadequate, or if you decide that you need to have a VPS plans instead of a cloud hosting account – you will receive a reimbursement, no questions asked.
All domain name registrations are non–refundable, but you’ll continue to have complete control of your domain names even when you terminate your account with us.
24/7 Technical Support
If you have ever been forced to wait around for hours for a response, you’re aware of how maddening this can be, even more so if your web site is on the line. That’s the reason why our company offers you a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our techs will be at your disposal and they’ll respond to you in less than an hour. And the best thing is that their average response time is just 20 minutes!