Installation and Troubleshooting
Learn what the Installation & Troubleshooting characteristic made available with the Virtual Private Servers and the dedicated servers involves.
One of the common reasons to get a server of your own is the fact that you'll have full control over the software environment and you'll be able to install anything you need. This will allow you to run applications that require particular software to be present on the hosting server, which isn't possible with a shared web hosting server where you could install software only within the account, but not on a root level. If you're not very experienced with this sort of matters, nevertheless, you may face problems since managing a server of your own differs from managing a regular shared hosting account. In this light, we offer an upgrade with our server packages called Installation & Troubleshooting, thus our administrators can deal with a variety of tasks which should be done or can resolve a variety of issues that you may encounter.
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Installation and Troubleshooting in VPS Servers
The upgrade can be acquired with all
VPS server solutions that we offer and you could add it either during the signup or at any time after using your billing CP. It includes sixty minutes of custom work on your web server, so our administrators will be able to aid you with software installation or setup. They could furthermore troubleshoot any piece of software you have already installed if it doesn't work properly, so you won't have to waste time to figure out what is wrong as they can aid you in a very quick and skilled way. As this is a one-time upgrade, you can get it just if you need it and if a given task takes less time, the rest of the minutes will be available for the future and will not be reset in the end of the month. This upgrade is beneficial if you are unable to do something yourself or when you have our Managed Services upgrade, but the half an hour of custom work it provides aren't enough for a specific task.
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Installation and Troubleshooting in Dedicated Servers
You may add the upgrade to any one of the
dedicated servers that we offer at any time that you need it. In case you need any custom work from our admins as soon as your hosting server is ready, you can get the upgrade during the hosting server signup procedure, or if you need something to be done later on, you could add the upgrade from your billing Control Panel. The Installation & Troubleshooting service includes 60 minutes work from our administrators on your hosting server, so in case you experience any difficulties to install a third-party software or some app gives errors and does not work the way it ought to, our experts will be able to assist you in a very timely manner. If a task takes less than 60 minutes, the remaining time will be available for future tasks and you'll be able to see it within the billing area. This upgrade is ideal in case you don't have much experience with managing a hosting server or if you use our Managed Services upgrade, but you deplete the thirty minutes custom work it includes.