• 1 hour ticket response
  • 1 hour ticket response

  • We are devoted to offering a quick and proper reply to every customer support ticket sent by a client. Our knowledgeable tech support engineers will examine your inquiry and will think of the best solution. We offer a 1–hour response time guarantee for all support tickets. Actually, our average ticket response time has proven to be 20 minutes.

  • Top quality support service
  • An Outstanding Help Desk Service

  • Our technical support engineers have extensive experience in the cloud web hosting plans arena and are trained enough to deliver a rapid solution to your problem. If, however, the matter at hand is not within the competency of a technical support engineer, the helpdesk ticket will be sent to a programmer or system administrator for additional assistance.

  • Intuitive help center
  • A User–Friendly Help Center Section

  • Integrated into the Site Control Panel is an easy–to–browse Help section, which includes a variety of sources of information. You can search through a constantly updated knowledge base featuring web hosting account management articles and site administration articles, watch the instructional video tutorials or take a gaze at the F.A.Q. section.