Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Section

  • The Help section integrated into Web-Space Hosting’s Site Control Panel offers a collection of help articles and commonly asked questions. Aimed at solving any common issue that you may run into, they are contributed by our support team of professional techs.

  • Top quality support service

  • Video Tutorials

  • For those who’d rather discover how to address a commonly experienced problem by watching a video tutorial, we have added a compilation of video tutorials to our Site Control Panel. All the instructional video clips are brief and easy to understand. They offer you step–by–step presentations of various site administration tasks.

  • Intuitive help center

  • A Sixty–Minute Ticket Response Guarantee

  • We back up all semi–dedicated servers with a round–the–clock customer care service and a 60–minute support ticket response time guarantee. Our expert technicians will be online for you 24 hours a day to respond to your queries and to fix any issue that you might encounter. Just submit a ticket from the Help section and we will respond without any delay at all.