Q: Why do I need to move my web site? What does website migration entail?
A: If your present hosting provider can no longer fulfill the demands of your website, or when you experience frequent network downtime, or if you are made to wait for hours for the support staff to respond to you, it may be a smart idea to swap your provider, i.e. to move all the files for your websites as well as your databases from your present provider to your new provider. At Web-Space Hosting, we are aware that this can be difficult and time–consuming. This is why we will accomplish all that for you for free!Our highly skilled technical staff reps will move your website content from your current web hosting provider to us. Our technicians have got a lot of experience with web site migration and can handle everything – from a traditional WordPress–driven weblog or Joomla™ CMS–based site, to an extremely elaborate, custom–made application.
Q: How long will it take for my site to be transferred over to your platform?
A: While we can’t give you an exact time window, because there are a lot of variables, including the size of the web files and databases, the physical location of the present host’s server, the complexity of your website and the present workload of our Website Migration Department, etc., we’ll give our best to transfer your site within 48 hours, and in some cases – within 24 hours (if the website content is not very large).
Q: My personal privacy is vital to me. What details do you need?
A: We will need the login details for your current hosting provider’s Control Panel as well as the site’s name (domain name).
Q: The login details for my hosting account are delicate. How can I trust you?
Q: Will my site be unavailable during the migration?
A: While we transfer your site, it will be available both in your web hosting account with us and in your account with your previous web hosting provider. When the migration is complete, we’ll ensure that everything is working correctly and that the integrity of your web content is not compromised prior to notifying you that the migration is done. Then we’ll explain to you how to transfer the domain name to your hosting account with us and how to modify the DNS records.
Q: Will my present hosting provider need to do anything?
A: While we migrate your content, your web hosting provider won’t be aware of the transfer at all. We will not contact them in any way.
Q: Does it matter what platform my present hosting provider is using?
A: We can transfer your website from any hosting provider or any Linux–powered web hosting platform provided that we can gain access to the Control Panel and there is File Transfer Protocol access available.The only sites that we can’t migrate are the ones based on closed–source software applications like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.