Website Migration

A: If your present hosting provider can no longer fulfill the demands of your website, or when you experience frequent network downtime, or if you are made to wait for hours for the support staff to respond to you, it may be a smart idea to swap your provider, i.e. to move all the files for your websites as well as your databases from your present provider to your new provider. At Web-Space Hosting, we are aware that this can be difficult and time–consuming. This is why we will accomplish all that for you for free!Our highly skilled technical staff reps will move your website content from your current web hosting provider to us. Our technicians have got a lot of experience with web site migration and can handle everything – from a traditional WordPress–driven weblog or Joomla^™ CMS–based site, to an extremely elaborate, custom–made application.

A: While we can’t give you an exact time window, because there are a lot of variables, including the size of the web files and databases, the physical location of the present host’s server, the complexity of your website and the present workload of our Website Migration Department, etc., we’ll give our best to transfer your site within 48 hours, and in some cases – within 24 hours (if the website content is not very large).

A: We will need the login details for your current hosting provider’s Control Panel as well as the site’s name (domain name).

A: Our Privacy Policy is an indivisible part of the agreement that we will have with you as a customer. We are dedicated to safeguarding the security of the private details gathered from the customers. To do this, we use technical safety measures so as to avoid the loss, the abuse, the alteration or the illegal leak of the personal info under our control. The security measures include, but are not limited to: physical, digital and managerial procedures to protect and secure the information that we acquire online. When we request users to supply financial info (for example, a debit card number), this info is encoded using the Secure Sockets Layer (SSL) encryption method.

A: While we transfer your site, it will be available both in your web hosting account with us and in your account with your previous web hosting provider. When the migration is complete, we’ll ensure that everything is working correctly and that the integrity of your web content is not compromised prior to notifying you that the migration is done. Then we’ll explain to you how to transfer the domain name to your hosting account with us and how to modify the DNS records.

A: While we migrate your content, your web hosting provider won’t be aware of the transfer at all. We will not contact them in any way.

A: We can transfer your website from any hosting provider or any Linux–powered web hosting platform provided that we can gain access to the Control Panel and there is File Transfer Protocol access available.The only sites that we can’t migrate are the ones based on closed–source software applications like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.